01Submit your request
Use the Delete Account option in the SeekProv app or select the request button above. Enter your username or account ID, registered email address and the required confirmation phrase. Never include your password, one-time code or identity document in the form.
02Request review
Submitting the form sends the request to SeekProv support and sends an acknowledgement to the email address entered in the form.
03Deletion is processed by support
SeekProv support will review the request and process eligible account deletion requests. If you need to stop or change a submitted request, contact support@seekprov.com immediately.
04What will be deleted
Once confirmed, we will delete or de-identify the account and associated personal data, including profile information and user content, except for information that must be retained for legitimate legal, security, fraud-prevention, dispute or regulatory reasons.
05Information we may retain
Limited Deal, transaction, payment, dispute, fraud-prevention, tax, accounting or legal-compliance records may be retained where required or permitted by law. Access is restricted and retained information is removed when the applicable requirement ends.
06Time to complete
Deletion timing begins after SeekProv support validates and starts processing the request. If you need to stop or change a submitted request, contact support@seekprov.com immediately.